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Sophos named a Gartner® Peer Insights™ Customers' Choice for Managed Detection and Response (MDR) Services for the 2nd time

By Paul Murray

Sophos named a Gartner® Peer Insights™ Customers' Choice for Managed Detection and Response (MDR) Services for the 2nd time

For most organizations, the complexity and cost of recruiting, training, and retaining a highly skilled team of security operations analysts is a significant challenge. The reality of deploying and running your own 24/7 threat detection and response function is simply out of reach for many businesses and more IT professionals than ever are outsourcing security operations to a trusted partner like Sophos.

Sophos MDR is the most trusted managed detection and response service, and the most highly rated by customers. We are delighted to announce that Sophos has been named a Customers' Choice vendor in the 2024 Gartner Voice of the Customer report for Managed Detection and Response for the second year running.

Based on verified customer reviews, Sophos is the highest-rated (4.9/5.0) and most-reviewed (344 reviews) vendor in the report. And, with this recognition, Sophos is the only vendor named a 2024 Customers' Choice vendor across Endpoint Protection Platforms, Network Firewalls, and Managed Detection and Response categories.

Read the 2024 Gartner Voice of the Customer report for MDR

Sophos has also recently been recognized as the top overall MDR service in G2's Fall 2024 Grid Report, based on customer reviews.

Sophos has reached a significant milestone, now with over 25,000 organizations protected by the Sophos Managed Detection and Response (MDR) service - more customers than any other MDR provider.

Our elite teams of security analysts, incident responders, threat researchers, and engineers, deliver unparalleled protection to organizations of all sizes and industries, safeguarding their operations across the globe. This breadth and depth of experience enables Sophos to deliver superior cybersecurity outcomes day in and day out, detecting and neutralizing sophisticated attacks quickly.

Why do more organizations choose Sophos for managed detection and response? Sophos MDR is a service that meets you where you are:

To see what customers say about our service, check out hundreds of independent, verified reviews on Gartner Peer Insights and G2.

Managed Detection and Response (MDR) is one of the hottest, fastest-growing areas in cybersecurity. That's no surprise to Sophos, which is why we created an MDR service that can provide superior cybersecurity outcomes for hundreds of thousands of customers. With over 25,000 customers already benefiting from Sophos MDR, we're just getting started.We ensure the scalability of the service by focusing investments in:

The most highly respected industry analysts recognize the strength of the Sophos MDR service in their comprehensive evaluations:

With superior service, top customer ratings, and impressive results in independent evaluations, it's not surprising Sophos MDR is trusted by more organizations than any other provider.

Gartner, Voice of the Customer for Managed Detection and Response, Peer Contributors, 28 November 2024.

GARTNER is a registered trademark and service mark, and the GARTNER PEER INSIGHTS CUSTOMERS' CHOICE badge and PEER INSIGHTS, MAGIC QUADRANT are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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